pksolt is committed to protecting the privacy and personal data of every registered player. This Privacy Policy explains exactly what data pksolt collects, why it is collected, how it is used, who it may be shared with, and what rights you have over your information.
pksolt operates the online casino and sports betting platform accessible at pksolt.net. In this Privacy Policy, "pksolt", "we", "us", and "our" refer to the entity operating pksolt.net as the data controller responsible for your personal information collected through the platform.
pksolt serves English-speaking Pakistani players. This Privacy Policy applies to all users who register an account, make a deposit, place bets, contact support, or otherwise interact with any part of the pksolt platform — whether accessed via desktop browser or mobile device in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, or elsewhere.
This Policy should be read alongside pksolt's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
pksolt collects the following categories of personal data:
pksolt collects personal data through the following means:
pksolt processes your personal data on the following legal grounds:
pksolt uses personal data for the following purposes:
pksolt uses cookies and similar technologies to operate and improve the platform. The following categories of cookies are used:
You may manage cookie preferences through your browser settings. Disabling non-essential cookies does not affect your ability to use core pksolt account functions.
pksolt does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Your data is shared only in the following circumstances:
All third parties with whom pksolt shares data are bound by data processing agreements that prohibit them from using your data for any purpose other than the specific service they provide to pksolt.
pksolt may process or store personal data on servers located outside of Pakistan. Where data is transferred internationally, pksolt implements appropriate safeguards to ensure that your personal data receives a level of protection equivalent to that required under applicable data protection standards. These safeguards include contractual clauses in agreements with data processors, as well as technical and organisational security measures appropriate to the sensitivity of the data involved.
pksolt retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention periods:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be associated with you.
Subject to applicable law, you have the following rights regarding your personal data held by pksolt:
To exercise any of these rights, contact pksolt via the 24/7 live chat or email at [email protected]. Requests will be processed within 30 days. Identity verification may be required before a request can be fulfilled.
pksolt implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Security measures in place include:
In the event of a data breach that is likely to result in a risk to the rights and freedoms of individuals, pksolt will notify affected users and relevant authorities as required by applicable law.
pksolt is strictly an 18+ platform. pksolt does not knowingly collect or process personal data from individuals under 18 years of age. Age verification is a mandatory component of the pksolt account registration process. If pksolt discovers that it has inadvertently collected personal data from a person under 18, that data will be deleted immediately and the associated account will be closed. Any deposits made by underage users will be returned to the originating payment method.
If you have reason to believe that a person under 18 has registered a pksolt account, please contact pksolt support immediately at [email protected].
pksolt reserves the right to update this Privacy Policy at any time. Where changes are material — for example, changes to the categories of data collected, the purposes of processing, or user rights — pksolt will notify registered users via email or a prominent platform notification prior to the changes taking effect. The updated Policy will always be accessible at pksolt.net/privacy-policy. The effective date at the top of this page indicates when the current version came into force. Continued use of pksolt following the effective date of an updated Policy constitutes acceptance of the revised terms.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by pksolt, please contact us through the following channels:
If you are not satisfied with pksolt's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction. pksolt takes all privacy complaints seriously and will work in good faith to resolve any concerns raised.
All data transmitted between your device and pksolt's servers — including login credentials, payment details, and personal information — is protected by SSL/TLS encryption. This applies on mobile 4G connections in Pakistan just as it does on desktop.
CNIC and passport documents submitted for KYC verification are processed by certified identity verification providers and stored with encryption at rest. pksolt staff access KYC documents only when required for verification or regulatory purposes, under strict access controls.
pksolt does not sell, trade, or lease your personal data to third-party advertisers, data brokers, or marketing companies. Your information is used exclusively to operate your pksolt account, process payments, and fulfil legal obligations.
You may request deletion of your pksolt personal data at any time by contacting support. Requests are fulfilled subject to mandatory legal retention periods (e.g., AML regulations requiring five-year transaction record retention). Any data not subject to legal retention is deleted upon request.
Every pksolt account has access to two-factor authentication via Google Authenticator or Authy. Enabling 2FA significantly reduces the risk of unauthorised account access — even if login credentials are compromised elsewhere. pksolt recommends all players activate 2FA immediately after registration.
When pksolt updates this Privacy Policy in a material way, registered users are notified by email before changes take effect. You are never surprised by changes to how your data is handled. Marketing communications can be unsubscribed from at any time with a single action in account settings.
pksolt's support team can assist with data access requests, consent withdrawal, KYC queries, and any other privacy-related questions. Reach us via 24/7 live chat — response in under three minutes.